9 Ways to Change Attitudes and Behavior

Simple Timeless Advice for Maximizing Relationships

Nov 10, 2009

Last week I've started my semi-annual listening of Dale Carnegie's "How to Win Friends and Influence People." I don't listen to it for the direct benefits as the title implies, but I do listen to it because I've realized that dealing with people on a day to day basis is so crucial. From interviewing, to employee relationships, prospects to clients--a simple tweak in one's attitude can make or break an outcome, whatever that may be. Simple advice such as "smile more" or "never criticize" (still working on that one) are timeless, simple pieces advice to heed. I've also found that I need to be reminded of these simple truths as they can make such a huge difference in inter-personal relationships.

The book touches many different levels of relationships, and here are 9 ways from the book regarding leadership.

A leader's job often includes changing your people's attitudes and behavior. For instance:

  1. Begin with praise and honest appreciation.
  2. Call attention to people's mistakes indirectly.
  3. Talk about your own mistakes before criticizing the other person.
  4. Ask questions instead of giving direct orders.
  5. Let the other person save face.
  6. Praise the slightest improvement and praise every improvement. Be
    "hearty in your approbation and lavish in your praise."
  7. Give the other person a fine reputation to live up to.
  8. Use encouragement. Make the fault seem easy to correct.
  9. Make the other person happy about doing the thing you suggest.

See the full summary of the book.

How to Win Friends and Influence People is a must read if you haven't done so. If you have read it, do it again. ...


Book Review: Leadership and Self-Deception (Audiobook)

Mar 18, 2008

The Arbinger Institute published the [audio] book that deals with self-deception and how it affects leadership.

The premise is that leaders commit self-betrayal to justify their means and therefore manage people.



Book Review: Atlas Shrugged

Mar 14, 2008

Ok, so it took me about 7 months to read the behemoth 1959 Ayn Rand classic, Atlas Shrugged, but it is finished.

A blog about the 1,200 page Atlas Shrugged won't do it justice (see the Read More...

Press Releases


October 3, 2011
GREENVILLE, S.C. – Merge, a digital agency in the Upstate, is now a registered Apple Developer in the iOS Developer Program, which allows the...
August 3, 2011
Merge, a leading digital agency in the Upstate, completed a successful second quarter with the June launch of a new website for Orion Air Group, a...
August 3, 2011
In July, Merge launched sites for two Upstate non-profit organizations, Greenville County First Steps and the Julie Valentine Center. ...
July 12, 2011
Merge, a digital agency in the Upstate, is now recognized as a Google Adwords Certified Company, becoming one of only 15 businesses in South...
April 26, 2011
In January, Merge launched a new website for the Center for Development Services (CDS), which now better reflects the valuable services they provide...
January 29, 2011
D&W Fine Pack has retained Merge to develop and execute a strategic, interactive solution to enhance the company's brand and to clearly market...
January 3, 2011
GREENVILLE, S.C. - January 3, 2011 Merge, a leading web development firm in the Upstate, has announced the hire of Eric Evans of Greenwood, SC, as...
December 20, 2010
GREENVILLE, S.C. - December 20, 2010Merge, an Upstate agency providing strategic web solutions, has announced the addition of Meredith Garner as the...
December 15, 2010
GREENVILLE, S.C. - December 15, 2010 Merge, a Greenville-based web development firm that provides comprehensive and strategic web solutions, has...
November 22, 2010
GREENVILLE, S.C. - November 22, 2010 Greenville-based web marketing firm Merge has been selected by TEDxGreenville to provide strategic enhancements...